The Renovation Process
What is the process or sequence of events that my renovation or installation will follow?
Or put more simply.... What happens next?
1. Initial contact can be made by phone, fax, email or in person. A date and time will be set for an Ausiports Design Consultant to meet with you in your home to discuss your needs and to offer advice and provide the various options that would suit your specific requirements. During this meeting the consultant will take measurements and photographs of the area of your home where the proposed addition will be located.
2. Quotation Presentation. Depending on the extent of the work to be quoted, our Consultant may provide a written quotation to you at the first meeting or they may need to go away to prepare the drawings and quotation paperwork for presentation at a later date. Quotation preparation usually takes around 7 to 10 days but this can vary. Ausiports will always provide a full, written quotation outlining the work to be completed and clearly stating a quoted price and containing our standard conditions of quotation.
3. Contract Signing / Go Ahead. Once you have decided to proceed, contracts will need to be signed. This can be done at either of the Ausiports locations or the Design Consultant can call back out to your home if that is more convenient. Ausiports have a Contract Signing Checklist that should be referred to before signing the contract. This checklist outlines the documents that will be required by Ausiports, Councils and Certifiers as the project progresses. It saves time if all of the required documents are on hand at the time of contract signing
4. A deposit is required to be paid as part of the conditions of contract. The amount of the deposit and the timing of the payment of the deposit is governed by NSW Fair Trading and is as follows:
For contracts with a value of less than $20,000.00 Including G.S.T.
Deposit 10% - Payable on day of contract signing
For contracts with a value of more than $20,000.00 Including G.S.T.
Deposit 10% - Payable on expiry of 5 day cooling off period
Cooling Off Period – If the contract price is in excess of $20,000.00 you have the right to cancel the contract within a period of 5 business days from the date of signing the contract. During this period a Home Warranty Insurance policy will be arranged on your behalf and a certificate of the insurance will be sent to you. No deposit is payable before the expiry of this 5 day cooling off period.
Deposits can be paid via any of the methods outlined in the Ausiports Payment Terms document.
5. Approval Applications. If the proposed addition requires Council Approval, Plans will be drawn and applications to the relevant Certifying Body/s (Council, Mine Subsidence Board, Private Certifier etc.) will be lodged. Processing times for individual Councils vary and notification of approval generally takes between 4 to 8 weeks. During this time, a site inspection by the Certifying Body may be made to assess the suitability of the site for the proposed addition.
6. Check Measurement. Once Council approval has been received a Construction Certificate will be issued for your project. This is the green light to move toward construction commencing. Ausiports will make an appointment to revisit your home to check measure the project for order and construction document preparation. This check measure can take anywhere from a few minutes to a few hours depending on what is being built.
7. Materials Ordering. All materials required for your project will be ordered
8. Once the materials have been received for your project, Ausiports will call to book a date for the installation to begin.
9. Delivery of materials to site will take place on the day of, or the day before construction begins. At this point your contract calls for a Progress Payment to be made. This payment can be given to the Ausiports delivery driver or made via any of the methods outlined in the Ausiports Payment Terms document.
10. Construction commences and progresses through until completion.
11. Once your addition has been completed your contract calls for the Final Payment to be made. This payment can be given to the Ausiports Installer or made via any of the methods outlined in the Ausiports Payment Terms document on the day of completion.
12. The final part of the project is the Application to the Certifying Body for your Occupation Certificate. This certificate states that the project is complete and that the addition is ready for use. Once final payment has been received by Ausiports, the application for the Occupation Certificate will be sent to the relevant Certifying Body, they will conduct a final inspection then mail the Occupation Certificate to you. This certificate should be filed with the rest of the documentation relating to your new addition.